FAQ

How do we messure clothing?

Rebalance Vintage stocks a large variety of clothing brands each with its own unique sizing guide.  The fit of garments will vary depending on the cut, style and fabric used. To help you with your shopping experience and give you the upmost confidence in your purchases we have provided measurements for all our items. 

Check out our size guide here:

Does vintage fit true to size?

To help you with your shopping experience and give you the upmost confidence in your purchases we have provided measurements for all our items. Due to the garment being vintage, sizing doesn't necessarily match the tagged size presented on the garments tag. Base your decisions off the measurements & recommended sizing.

What is the condition of the vintage piece of clothing?

Vintage clothing is from the past, over time wear or fading can occur which ads character to the piece of clothing. Every item has a past story before it makes its way to your hands. 

In every product description we have a defects section that outlines a defects in the piece of clothing. 

Please be aware that some vintage items may show signs of wear or fading due to the age of the products. If you have any questions about the item or any other products contact us.

What is our return/refund policy?

All sales are final. Please verify sizes in the description with custom measurements. All pictures are high quality and zoomable for your items.

However, we are always happy to work with you to resolve any issue or problem you may have. Please feel free to contact us for further inquiries.

Tracked packages with delivery status are non refundable.

If a package is lost, please contact us to initiate the investigation process.

How long does shipping take?

All orders are processed within 1-4 business days. Shipping can take between 1-14 business days depending on where you are located and what type of shipping you select at check out. Express and Priority shipping is available if you would like to receive your package sooner. You will receive a Shipment Confirmation email once your order has shipped containing your tracking number. 

Where is my order?

You can track your order here